We hope you love your pieces from Timelapse Co., and will do our best to ensure that you are fully satisfied. Before beginning the returns process, we ask that you please contact us first at firstname.lastname@example.org so that we may assist you.
Once your order ships we will send you an email confirming the shipment along with a tracking number. Depending on the courier you should be able to use the tracking number to keep an eye on your order and estimate when your order will be delivered.
Free standard shipping is provided by Timelapse Co. for all orders delivered within the United States and Puerto Rico.
For orders placed to countries outside the USA, Timelapse Co. is not responsible for freight or additional shipping-related charges including, but not limited to: VAT, import duties, and/or taxes which may be levied once a package reaches the destination country.
Caring for your Timelapse jewelry is simple - just use a bit of mildly soapy water and buff the piece lightly with a soft cloth. For black oxidized pieces, extra care should be taken not to buff too hard and remove the finish. If you have piece with a polished finish, standard jewelry polish may be used on the bezel to give it an extra shine, however we do not recommend applying waxes to the watch movements as some of the smaller parts may be damaged.
Per your requests, we have finally launched WRAP YOUR WATCH: our premium service where we take your old watch and turn it into a stunning piece of Timelapse Co. jewelry. We understand that family watches have irreplaceable sentimental value. Now you can wear a piece of jewelry that is truly priceless.
Whether it be your dad's rare Rolex, a gifted and sacred Seiko that your sister gave to you, or your grandfather's broken, old pocket watch heirloom that has been sitting in a shoebox in your mom's closet for 20 years, give it a new lease on life as you proudly wear the piece of art that it is.
With WRAP YOUR WATCH, our team and World-Class designers work directly with you to exceed your expectations of what jewelry can be. A dedicated designer will take your preferences and build the piece to your exact liking and specifications, or if you prefer you we can take over the entire process from A-Z.
The WRAP YOUR WATCH process is simple and seamless. Our team will work to wrap any watch, any way you like.
To get started, shoot us a message or just give us a call at 1(323) 685-7598 so we can learn a bit about your watch and what you're looking for.
Once we have an idea on the project, we can provide a quote on the project including all materials costs and taxes. From there, just send us the watch and within a few weeks you'll have a new piece of wearable art.